Support Solutions
We realize Aviation is always open so we are here to support your business 24/7/365!
Support is included in the total fbo web version.
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Contact Details
11 Continental Blvd. Suite C
Merrimack, NH 03054
Support:
Phone: (844) 286-5992
Email:support@campsoftwareinc.com
Hours: 8am-5pm CST
All Plans
Basic Plan
Advanced Plan
Premium Plan
All Plans
All Support Plans Include:
- Access to the Support Website
- After-hours emergency pager support
- Discounts on classroom and on-site training
- Unlimited telephone and email support for bug-related issues
- Free updates (Note: Customers on the “Full” package will not receive enhancements released as new modules.)
Basic Plan
Basic Support Plan:
- Up to 120 minutes of telephone and email support per month for NON bug-related issues
- Unused minutes can roll over to following months (up to a maximum of 600 minutes)
- For accounts with more than 5 users, add 10 minutes per month for each additional user
Advanced Plan
Advanced Support Plan:
- Unlimited telephone & email support
Premium Plan
Premium Support Plan:
- Not available to single users
- Unlimited telephone and email support
- 2 days per year of on-site training and support (does not include travel and per diem expenses)
- ENTERPRISE USERS: 2 days per year of on-site training and support
- ENTERPRISE USERS: 1 additional day per year of on-site training and support for each additional location
- Unused on-site days expire annually